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Knowledgebase Categories |
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| Knowledgebase articles are categorized. Please select which category you would like to browse. You can also search the knowledgebase using the search field beside this text. |
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 | Unlimited license owner selling one of his sites, is it allowed? |  |
| Unlimited domains license is suitable for domain/site flippers.
Domain/site flipping is very similar to real estate property flipping, but instead of dealing with houses, you deal with domains/sites.
Flipping is the act of increasing the value of the |
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| Getting 404 errors |  |
| If you are getting 404 errors,
More often than not it is due to .htaccess.
If it is missing or empty, you need to re-upload it.
If you have installed Prismotube on a sub-directory/folder, you need to change the .htaccess.
e.g. if you install it on |
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| Removing copyright link | |
| If you have purchased copyright link removal, you can remove the link by following the steps below.
For v2.0
1. Open /templates/default/footer.html (replace 'default' with whatever template name that is currently active)
2. Remove the link that goes |
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| Why doesn't my frontpage show up after uploading the script? | |
| Couple of things to check when you don't see Prismotube after uploading it.
1. Did you upload to the correct directory?
2. Did the domain point to the correct nameserver?
check http://whois.sc/YOURDOMAIN.COM
e.g. http://whois.sc/myvideosite.com
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| How do I know a license/prismotube site is valid/pirated | |
| If you are buying a Prismotube site, it is your responsibility as a buyer to put in the due diligence to check if the license is valid.
Send us the domain at support@alurian.com and we will tell you if the site is using a valid Prismotube license.
A |
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| Is there a trial version? | |
| No, but most people go for the 30-days leased version to try it out.
If they like it, they buy the full version. If they don't, they simply cancel their license. |
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| Why Prismotube? How does Prismotube compare to cheap/free alternatives out there | |
| Let me ask you a question.
Given a choice of paying $100 to receive $500 or to pay $1 to receive nothing, which would you choose?
If you make the mistake of getting cheap low quality knock-offs, you might find yourself in a 'penny wise but dollar foolis |
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| Why don't you include sources other than Youtube? | |
| Contrary to popular belief, adding another source will add a new level of complexity to the script.
It is not a straight-forward one-time thing.
Not to mention whenever we add a new feature, we will have to waste a lot of time trying to get the codes t |
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| Can I remove the copyright link at the bottom? | |
| The copyright link at the bottom allows us to lower advertising cost and keep the price of Prismotube lower.
You can remove the copyright link at the bottom if you have purchased the copyright removal fee. |
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| How do I change the logo? | |
| You can change the logo by following the steps below.
1. Open /templates/default/header.html (replace 'default' with whatever template name that is currently active)
2. Scan for the code <img id="topLogo" src="{$theme_base}images/logo.jpg"
3. Cha |
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| 'Unable to communicate with iono' message | |
| This is usually due to Firewalls, either on our server or yours.
Your server Firewall
- Ask your webhost if the IP 67.222.132.180 has been blocked on their server firewall.
Please take note that firewall configuration on your server is not within the |
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| Prismotube Performance Tuning | |
| Upgrade to V3 if you are still on V2
- We've done performance enhancements
Enable HTML & XML Cache
Increase expiry value of XML & HTML cache.
If you have more than 1000 categories, please enable gzip on your server.
It will take a little more r |
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| Empty listing 'There is no related videos' | |
| This is most probably due to strict firewall rule on your webhost.
First thing you want to do is to enable XML Cache on your Prismotube.
If your site attracts a lot of traffic and XML cache is disabled, it will call Youtube's API too many times.
This |
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| How do I clean the XML cache directory? | |
| You can do it by accessing this URL http://www.xxxxxx.com/remove_xml_cache.php
* replace the xxxxxx.com with your Prismotube domain
e.g. if your prismotube was installed on http://www.hollywoodvideos.com, the cache cleaner URL is http://www.hollywoodvid |
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| How do I get my server to clear up the 'cache_xml' directory every day? | |
| '/cache_xml' directory can get pretty huge over time if you enable cache(which is a good thing!) and if you have a lot of visitors to your site.
One of our Prismotube site which does about 5000 visitors/day had 65GB of content in that directory at one ti |
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| Why do I need to upgrade from shared hosting as my traffic grow? | |
| In the real world, the more customers you have coming into your store, the more your store has to be expanded to accomodate the traffic.
Prismotube is no different.
As your traffic grow, you will need to upgrade to a VPS.
And when it grows even more, y |
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| How to solve Error 500 internal server error | |
| Error 500 Internal server error is commonly caused by .htaccess
It could be:
1. Missing
2. Corrupted
3. Mod_rewrite is not supported
You should contact your webhost for #3 |
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| My Prismotube v2 is eating up too much bandwidth | |
| If your site is popular (lots of traffic), it will inevitably use up more bandwidth.
This is a good problem to have.
If are still on prismotube v2.0, we highly advise you to upgrade to v3.0.
As we have switched to gzipped JSON format from XML and re |
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| Does Prismotube need lot of technical experience to operate? | |
| Apart from the installation, which by itself is just no harder to install than normal PHP scripts, it'll help if you know a bit of SEO.
But don't worry if you don't, you can still do well without it.
Our site which is pulling the thousands of free user |
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| Where do video uploads go? How do I display uploaded videos? | |
| Video uploads in only possible in v3.0 and above.
When a visitor uploads a video, it will be uploaded to your Youtube account.
To list them on your Prismotube, you will need to add a category and set the source to retrieve videos by Author, then ent |
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| Is there volume discount for installation service? | |
| Yes, we do provide volume discount on the installation service.
Installations:
1-3: $35
4-9: $20/installation
10+: $10/installation |
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| Many ' Disallowed Videos ' | |
| Disallowed videos are a result of Prismotube's keyword filter and is there to protect you.
When prismotube detects "bad videos" (adult, gambling, terrorism, violence, etc), it'll disallow the videos.
You can set the filter to be less aggressive by setti |
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| My site was de-indexed by Google. What should I do? | |
| First and foremost, getting de-indexed doesn't have anything to do with Prismotube.
And that it is not usual for Prismotube site to be de-indexed.
Co-relation doesn't imply causation.
http://en.wikipedia.org/wiki/Correlation_does_not_imply_causation
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| Removing Copyright Link for v3.0 | |
| You can remove the copyright link by the following steps.
1. Open /templates/sunny-day/footer.html (replace 'default' with whatever template name that is currently active)
2. Remove the link that goes like '{$lang_all_rights_reserved} .................. |
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| How to Put Up Ads | |
| Hi ,
To insert an Ad, go to Code -> Ads Management
Click on an Ad Group you want to change, example: Leaderboard
Click on Add New Ad, paste your Ad Code, Ad Name, and the size and width of your Ad.
These are the ads that will be most prominent on |
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| Does Youtube allow products like Prismotube? Is it illegal? NO | |
| It is 100% legal & doesn't violate Youtube's rules or usage agreements.
In fact Youtube encourages developers to create apps like Prismotube.
You can tell by them opening up their API below, which Prismotube uses
http://code.google.com/apis/youtube/get |
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| Solution to Google's quality guidelines | |
| This article applies to you if you get emails from Google Webmaster Tools that goes like this:
"This site may be in violation of Google's quality guidelines. More Details
Pages on your site may not appear in Google search results pages due to
violation |
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| How do I keep my video site family friendly and filter out adult videos? | |
| Login to the prismotube Admin section:
1. Turn on SafeSearch
2. use 'Append Search Term' and enter the relevant term for your site. This is very useful.
3. Disable Tags and Search |
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| Why tags clouds displays random tags instead of most popular tags? | |
| The tag clouds displays random tags for the sake of SEO benefit.
If we sort by popularity, the popular tags will become more popular (skewing the statistics even more) and the tags that are ranked lower will never get exposed to the visitors & search eng |
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| How does Prismotube's dynamic pages work? | |
| Prismotube intelligently create pages dynamically on-demand, but it gives people and search engines the impression that it contains lots of pages.
This is done by creates pages on-the-fly.
When people click on page 2 of a category, Prismotube will query |
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| How did tags like "orderby", "rating", and "relevance" get into my video site? | |
| Regarding the "orderby", "rating", and "relevance" tags, I just found out what is probably causing it.
Answer: Rogue spiders
the answer is kinda technical, so I'm not sure if you can digest it.
We use the tag "Base URL" to save lots of bandwidth.
BASE |
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